Terms & Conditions
ENTIRE AGREEMENT
Other than as specifically provided in any separate formal purchase agreement between you and Pine Naturals, these terms and conditions (this “Agreement”) apply to all of your online purchases from the website at www.pinenaturals.in (the “Site”) and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and Pine Naturals.
ACCEPTANCE
By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon Pine Naturals until accepted by Pine Naturals. We reserve the right to refuse service to anyone. Pine Naturals will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.
PRICING
Because prices, product descriptions, and
availability can change quickly, Pine Naturals does not warrant the accuracy or
completeness of the information provided on the Site. For more on our pricing
policies, please refer to our Site Terms of Use.
Although our limited time events are intended to be limited time events, our low prices offered during these events may continue in effect after the event.
USER ACCOUNT
This Site is directed to be used by adults only. Therefore, we
assume that any minor, if at all, accessing/using/browsing our Site is under
the supervision of their guardians. Please be informed that Pine Naturals or
its associates do not knowingly collect information from minors. You shall be
responsible for maintaining confidentiality of your account, password, and
restricting access to your computer, and you hereby accept responsibility for
all activities that occur under your account and password. You acknowledge that
the information you provide, in any manner whatsoever, are not confidential or
proprietary and does not infringe any rights of a third party in whatsoever
nature or manner.
If you are accessing/using/browsing the Site on someone else’s
behalf; you represent that you have the authority to bind that person to all
the terms and conditions herein. In the event that the person refuses to be
bound as the principal to the Terms of Use, you agree to act liability and
responsibility for any harm caused by any wrongful use of the Site resulting
from such access or use of the Site in whatsoever nature.
If you become aware or have any reasons to believe that the
security of your account has been breached, please don’t hesitate to contact us
immediately at the 'Contact Information' provided below. If we have found a
breach or suspected breach of the security of your account, we may require you
to change your password, temporarily or permanently block or suspend your
account without any liability to Pine Naturals.
We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms of Use are violated or if we at our sole discretion may decide, that it would be in company’s best interests to do so. You are solely responsible for all contents that you upload, post, email or otherwise transmit via the Site. The information provided to us shall be maintained by us in accordance with our Privacy Policy.
PAYMENT TERMS—ORDERS
Online orders may be paid for using the following methods: VISA, MasterCard, NEFT, Cheque, UPI and COD.
LIMITED QUANTITIES
Some products, including those identified as Hot Deals, Limited Quantity items, and Free Gifts may be limited to stock on hand and are offered on a first come, first served basis.
SHIPPING CHARGES—TAXES AND TITLE
At Pine Naturals, we earnestly
believe in quality services. Therefore, we endeavor to ship your products as
early as possible. However, depending on varied factors, the shipping activity
may take 10-14 business days. Further, depending on the availability of
the respective products, we retain the right to cancel any orders placed by
you. As you place the order, we will make the arrangements for shipping the
products to you. The schedules of shipping are previously decided. At the same
time, we are liable for any delays in the procedure of shipment. The risk of
loss and damage is passed to you as soon as the product is delivered to you.
DESCRIPTION OF PRODUCT
While
describing our Products on our Website, we endeavor to be as accurate as
possible. To the extent implied by applicable law, we do not warrant that the
Product descriptions, colours, information or other content available on the
Website are accurate, complete, reliable, current, or error-free. The Website
may contain typographical errors or inaccuracies and may not be complete or
updated. Such errors, inaccuracies or omissions may also relate to pricing and
availability of the Product or services. Please note that the Product pictures
are indicative and may not match the actual Product.
Pine Naturals reserves the right to
correct, change or update information, errors, inaccuracies or omissions at any
time (including after an order has been submitted) without prior notice. You
are to take note that such, inaccuracies or omissions or errors may also relate
to pricing and availability of the product or services.
METHODS OF ELECTRONIC COMMUNICATION
As you visit our Site or send any emails to use, you actually
are communicating electronically. With this communication you give the consent
for receiving communication from our end electronically. We can post notices to
our website or communicate with your directly through mail. You will have to
agree that all the notices and any other forms of communications that are
provided by us electronically completely satisfy any kinds of legal necessities
and such communications are in writing terms.
THE RISK OF LOSS
The items that you have purchased from this Site are adhered to
the contract of shipment. Thus, the title and the risk of loss pass to you as
soon as the product is delivered.
POLICY OF CHANGE AND CANCELLATION
You may cancel the order any time and, in such cases, you can
write to our customer support team on pinenaturals.in@gmail.com
. In case of prepaid orders being cancelled, your request for refund shall be
processed within 7-8 business days after the cancellation of such orders.
There are circumstances when the company might have to cancel a
particular order. Your receipt of an electronic or other form of order
confirmation does not signify our final acceptance of your order and www.pinenaturals.in
reserves the right at any time after the receipt of your order to accept or
decline your order for any reason.
Although our online stock inventory is programmed to update
automatically, www.pinenaturals reserves the right at any time after receipt of
your order, to inform you via telephone or email or mobile text about a
shortfall in the quantity you ordered of any item. In all such cases, we have
the right to either supply you less than the quantity you ordered or cancel
your order with prior notice to you.
REVIEWS, COMMENTS & COMMUNICATION
The
content: The visitors might post comments, reviews and other
contents along with sending e-cards. They can also submit different ideas,
suggestions, questions or any other kinds of information till the time that the
content is not obscene, illegal, defamatory, threatening or infringing the
rights of intellectual property to the third part. It should not contain software
virus, commercial solicitation, political campaigning or mass mailing.
Wrong
information: You cannot use false email address or cannot
impersonate anyone which can mislead the original or a content or card. In such
a case, we reserve the right to edit or remove the content and will not review
posted contents regularly.
Owning
Rights: You can represent all the rights or control the
right for the content that you have posted and the content is accurate. You can
also use it for supplying but not violating the policy, so that it does not
cause any injury to any entity. You will also accept for indemnification of the
affiliate for the claims that will result in the supply of the content. The
Site has the right to obligate or edit or even remove the activity of the
content. It takes no responsibility for liability of any content that you have
posted.
DISCLAIMER OF WARRANTIES
Your use of the Website and/or Products are at your sole risk. The Website and the Products are offered on an “as is” and “as available” basis. The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the Products or Website content, or any reliance upon or use of the Website content or Products.
Without limiting the generality of the foregoing, Pine Naturals makes
no warranty:
- that the information provided on this Website is accurate,
reliable, complete, or timely;
- that the links to third-party websites are to information that
is accurate, reliable, complete, or timely;
- no advice or information, whether oral or written, obtained by
you from this Website will create any warranty not expressly stated herein;
- as to the results that may be obtained from the use of the
Products or that defects in the Products will be corrected; and
- regarding any Products purchased or obtained through the Website.
The inclusion of any Products or offers on the Website at a
particular time does not imply or warrant that the Products or offers will be
available at any time.
Pine Naturals shall have the right, at any time, to change or discontinue any aspect or feature of the Website, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Website may discontinue disseminating any portion of information or category of information. The Company does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Website.
Copyright
All the contents like graphics, texts, button icons, logos, digital downloads, audio clips are the property of pinenaturals.in and is completely protected by Indian law of Copyright. The content is also the exclusive property of the Site including the software in use.
INDEMNIFICATION
You will release, indemnify, defend and hold harmless the
Company, and any of its contractors, agents, employees, officers, directors,
shareholders, partners, affiliates and assigns from all liabilities, claims,
damages, costs and expenses, including reasonable attorney’s fees and expenses,
of third parties relating to or arising out of: (a) this T&C or the breach
of your warranties, representations and obligations under this T&C; (b) the
Website content or your use of the Website content; (c) the Products or your
use of the Products (including trial products); (d) any intellectual property
or other proprietary right of any person or entity; (e) your violation of any
provision of this T&C; or (f) any information or data you supplied to the
Company. When the Company is threatened with suit or sued by a third party, the
Company may seek written assurances from you concerning your promise to
indemnify the Company; your failure to provide such assurances may be
considered by the Company to be a material breach of this T&C. The Company
will have the right to participate in any defence by you of a third-party claim
related to your use of any of the Website content or Products, with counsel of
the Company choice at its expense. The Company will reasonably cooperate in any
defence by you of a third-party claim at your request and expense. You will
have sole responsibility to defend the Company against any claim, but you must
receive the Company prior written consent regarding any related settlement. The
terms of this provision will survive any termination or cancellation of this
T&C or your use of the Website or the Products.
Jurisdiction
This T&C shall be construed in accordance
with the applicable laws of India and will be governed by the laws of the state
of Maharashtra without regard to its conflict of law principles to the
contrary. Neither you nor the Company will commence or prosecute any suit,
proceeding or claim to enforce the provisions of this T&C, to recover
damages for breach of or default of this T&C, or otherwise arising under or
by reason of this T&C, other than in courts located in State of Maharashtra.
By using this Website or ordering Products, you consent to the jurisdiction and
venue of such courts in connection with any action, suit, proceeding or claim
arising under or by reason of this T&C.
If you have any questions regarding
these Terms and Conditions, please email us at pinenaturals.in@gmail.com
CONTACT
INFORMATION:
Customer Service Desk
E-mail id: pinenaturals.in@gmail.com
+91-9967006747
(Timings: 10:00 AM to 7 PM | Mon – Sat, excluding national/ public holidays)